How successful is your shipping and delivery?
We ensure that all packages are shipped with maximum discretion. We only ship via our longtime courier partners DHL, TNT and FedEx, for over 10years in partnership with them, they have always guaranteed a successful discreet overnight delivery of all our customers orders and all their shipping and deliveries are always 100% successful without customs or local officials involvement etc. All orders are shipped from our various shipping points within U.S, China, Australia, Pakistan and Europe. We have established ourselves in different countries, to ensure maximum discretion and highest probability of successful delivery. With customs, we have 99.99% success rate for discreet courier overnight shipping within USA, Canada, & within Europe. And also 99.99% success rate for discreet courier overnight shipping within Australia, New Zealand etc. So we guarantee all our customers of a 99.99% safe worldwide.
What days of the week do you ship?
We ship daily from Mondays to Saturday, from several locations. Orders received on weekends will be shipped the following business day
What payment methods do you accept in your Online Shop ?
We accept Bitcoin (which is discreet & 100% safer since customer order(s) does appear in their name or linked to them). We also accept Bank Transfer and Money transfer(Walmart to Walmart, Western Union, Money Gram), contact for more info about Money transfer payments.
How safe and discreet are your packaging method ?
How do you Ship ?
We ship our products world wide and all packages are shipped very discreet.”] Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments. Packaging types are changed constantly to achieve max delivery success! The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment & Handling charge). We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully) Shipments are sent from various shipping points in USA, Asia and Europe.
How are bulk/larger quantity orders shipped ?
If the order is to large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.
How long will it take until I get my order ?
It depends on where you are and what’s you order. Customer Service will give you the details by e-mail once your order has been processed. As an approximate guide, 24-36 hrs (MAXIMUM) will work for most countries including shipping within USA, Canada & within Europe plus shipping within Australia, New Zealand etc. These are estimates only; we cannot be more specific as we do not have control over the efficiency of the shipping services. Please only contact us if your order has not arrived after 24-36 hrs from the shipping date found in your order shipping tracking number (AWB #).
What does your Shipping Guarantee mean ?
If your order has not arrived after 24-36 hrs, please contact us and we will look into it and track the shipment. We will offer you at our sole discretion, one of the following options: refund or free-reshipment. The option offered to you will be determined after consulting with you and according to your previous order history and our loss prevention guidelines. We welcome your feedback after the arrival of your order, it allows us to estimate better the average shipping time for other customers.
What happens if I am not home to collect my order ?
The delivery person will give you call to discuss your parcel delivery with you. In some cases you can arrange a re-delivery.
I need some products that are not shown on your site. Can you get them for me ?
Possibly yes, please email [email protected] with the details of the medication and preferred brand name and the dosage you need. We will notify you by email if it is readily available or once we have added the product to our web site, so you’ll be able to place your order.
You offer brand name medicines and generics. Are generics of the same quality as the originalbrand name product ?
Generics are usually of the same quality as the original but they are manufactured by different companies and have different (more affordable) prices. In most cases, we provide both, the original and the generic product, so you may choose your preferred option.
What is your policy on product substitution ?
If you have ordered brand name product, and we run out of stock or there is any problem with your order, we will contact you, and you will choose how to proceed. If you have ordered generic product and there is a problem or we sold out of the generics, we will upgrade to brand name product without any extra charges. For example, if you order generic diazepam and we are out of stock, we will charge you the lower price of diazepam but ship Roche Valium at no extra cost.
What happens if my order is stolen, missing, or arrive damage ?
We reship all orders shipped via our courier partners (DHL, TNT & FedEx) that are stolen, missing, or arrive damage..
What is Bitcoin ?
Bitcoin is a new currency that was created in 2009 by an unknown person using the alias Satoshi Nakamoto. Transactions are made with no middle men – meaning, no banks! There are no transaction fees and no need to give your real name. More merchants are beginning to accept them: You can buy from us online, webhosting services, pizza or even manicures.
How to use Bitcoin for payment ?
We provide our Bitcoin Wallet address at the end of order process. You can send total fee of your order total at last step and confirm your order. There is no transaction fee and your payment is non trackable meaning your safe from DEA or any local officials.
Where/How to buy Bitcoin ?
You can buy Bitcoin online with your credit card from “CEX.IO, BUYCOINS.IO or INDACOIN.COM, and you can send the bitcoin directly to us without creating a bitcoin wallet. And you can also buy bitcoin from LOCALBITCOINS.COM but you have to create a bitcoin wallet first at localbitcoins.com (online wallet providers free). After you created a wallet address, you can deposit your btc wallet with cash and you can exchange cash with bitcoin via your provider’s website. Some wallet providers accept WESTERN UNION, MONEY GRAM ETC”, to fund your account..